You rely on your employees to understand your business, and their roles and responsibilities within that business. You need your sales team to be fully knowledgeable about the product line. In fact, your organization probably has many internal and external stakeholders to whom you impart specialized knowledge through formal and informal training. Much of that training is inconsistent and undocumented.
Whether it is product knowledge, explanation of services, software training, legal issues, interactive reference manuals, or company policies & procedures, computer based training (Web Based Training (WBT)) is the most effective cost-efficient method to impart knowledge, offering many inherent benefits unparalleled in any other medium.
Here are 10 reasons why Web Based Training is better than traditional methods of training.
» Less expensive » Easy to implement » Convenient and accessible (from anywhere at any pace) » Improved retention » 40-60% less time consuming » Individualized Instruction » Refresher training is an added cost-free benefit » Consistent quality of instruction (quality assurance) » Precise tracking and measurability » Easy and inexpensive to update or improve